Answers to Your Electrical Questions
Straightforward Information from the Experts
General Questions
These answers cover common inquiries about our business, from our certifications and services to our commitment to your satisfaction.
Do you offer emergency services?
Yes, we do. We understand that electrical emergencies can happen at any time, which is why we offer 24/7 emergency service. Just give us a call, and we'll dispatch a technician as quickly as possible.
Are you licensed and insured?
Yes, TEP Electric is a fully licensed and insured electrical contractor. We meet all state and local requirements to ensure that every job is handled safely and professionally.
Do you provide free estimates?
We provide a transparent quote for every project after a thorough on-site assessment. Our technician will explain the scope of work and the costs involved before any work begins, so there are no surprises.
Are your electricians certified?
Yes, our team is comprised of highly trained and certified electricians. We are also a veteran-owned and operated business, bringing a disciplined and meticulous approach to every project we undertake.
Do you offer a warranty on your work?
We stand behind the quality of our work. We provide a service guarantee on all labor and installations to give you peace of mind that your electrical systems are safe and reliable.
Service & Repair Questionss
This section addresses specific questions about common electrical problems you might be experiencing in your home or business.
Why is my circuit breaker tripping?
A circuit breaker trips to prevent an electrical fire caused by an overloaded circuit. This often happens when too many high-power appliances are running on the same circuit. If a breaker trips frequently, it's a sign of a larger issue that should be inspected by a professional.
Why are my lights flickering?
Flickering lights can be a sign of a few different issues, from a loose bulb to a faulty switch or a larger problem with your home’s wiring. A TEP Electric technician can quickly diagnose the problem and provide a safe solution.
What is a GFCI outlet?
A GFCI (Ground Fault Circuit Interrupter) outlet is a safety device designed to prevent electric shock. It's required in areas where water may be present, such as bathrooms, kitchens, and outdoors. A GFCI will quickly shut off the power if it detects a dangerous imbalance in the electrical current.
Can I do my own electrical work?
For your safety, we strongly recommend against attempting DIY electrical work. Even minor mistakes can lead to serious hazards, including electric shock, fire, and damage to your home. It's always best to leave electrical projects to a certified professional.
Installation & Upgrade Questions
Here, you'll find information about our process for new installations, upgrades, and large-scale projects, including why we're the right choice for the job.
Why should I upgrade my electrical panel?
Older electrical panels may not be able to handle the increased power demands of modern homes and businesses. Upgrading your panel ensures your electrical system is safe, efficient, and capable of supporting new appliances and technology.
Do you offer EV charger installation?
Yes, we specialize in the professional installation of Level 2 EV charging stations. We are also Tesla Certified and have Chargepoint Certified Installers, so you can trust our expertise with leading brands.
Do you handle the permits for installations?
Yes, for projects that require a permit, we manage the entire process for you. We'll handle the paperwork and coordinate with local authorities to ensure your installation is fully compliant with all codes and regulations.
Still have a question?
Don't see your answer here? Our expert team is always ready to help. Contact us directly with your questions or to schedule a service, and we'll provide the clear, professional guidance you need.
